Detailed Outlines
Course Outlines
Module 1: Troubleshooting Methodology
- Lesson 1: Gather Data
- Lesson 2: Execute Fault Isolation Process
Module 2: Troubleshooting Management Access
- Lesson 1: Execute CIMC and BIOS Password Recovery
- Lesson 2: Troubleshoot LOM and Cisco Card Mode
- Lesson 3: Troubleshoot IPMI Access
- Lesson 3: Troubleshoot SoL Access
Module 3: Configuring Firmware Updates
- Lesson 1: Configure EFI Shell to Remotely Update CIMC BIOS
- Lesson 2: Configure EFI Shell to Remotely Update Server BIOS
- Lesson 3: Configure USB Recovery Modules for CIMC BIOS
- Lesson 4: Recover from Corrupt Server BIOS
Module 4: Troubleshooting LAN Connectivity
- Lesson 1: Troubleshoot Cable Issues
- Lesson 2: Troubleshoot CNA LAN Configuration
- Lesson 3: Troubleshoot P81E CNA LAN Configuration
Module 5: Troubleshooting SAN Connectivity
- Lesson 1: Troubleshoot Cable Issues
- Lesson 2: Troubleshoot CNA SAN Configuration
- Lesson 3: Troubleshoot P81E SAN Configuration
Module 6: Troubleshooting RAID
- Lesson 1: Troubleshoot RAID Configuration
- Lesson 2: Troubleshoot RAID Card Failures
- Lesson 3: Troubleshoot RAID Disk Failures
Module 7: Troubleshooting Operating System Driver Issues
- Lesson 1: Troubleshoot Windows Drivers
- Lesson 2: Troubleshoot VMware ESX/ESXi Drivers
- Lesson 3: Troubleshoot Red Hat Linux Drivers
Module 8: Configuring C-Series Integration with UCS Manager
- Lesson 1: Configure UCS B-Series Hardware for Integration
- Lesson 2: Configure C-Series CIMC BIOS to Integrate with UCS Manager
Objectives and Pre-requisites
Course Objectives
- Review of Troubleshooting Methodology: how to gather data and how to execute a Fault Isolation Process
- Troubleshooting Management Access, including executing CIMC and BIOS Password Recovery, troubleshooting LOM, Cisco Card Mode, IPMI Access and SoL Access
- Configuring Firmware Updates, EFI Shell to Remotely Update CIMC BIOS, USB Recovery Modules for CIMC BIOS and recovering from Corrupt Server BIOS
- Troubleshooting LAN Connectivity, cable issues, CNA LAN Configuration and P81E CNA LAN Configuration
- Troubleshooting SAN Connectivity, CNA SAN Configuration and P81E SAN Configuration
- Troubleshooting RAID Configuration, RAID Card Failures and Disk Failures
- Troubleshooting Operating System Driver Issues, Windows Drivers, VMware ESX/ESXi Drivers and Red Hat Linux Drivers
- Configuring C-Series Integration with UCS Manager, B-Series Hardware Integration and C-Series CIMC BIOS to Integrate with UCS Manager
Prerequisites
The knowledge and skills you must have before attending this course are as follows:
- Understanding of server system design and architecture
- Familiarity with Ethernet and TCP/IP networking
- Familiarity with storage area networks
- Familiarity with Fibre Channel protocol
- Understanding of Cisco enterprise data center architecture
- Familiarity with hypervisor technologies (vSphere, Hyper-V, Xen)
Previous attendance of the following Cisco learning offerings is recommended to fully benefit from this course:
- Data Center Unified Computing Implementation (DCUCI) v4.0
- Attendance of Data Center Unified Fabric Implementation (DCUFI) v4.0