Collaboration
Unified Communications
CCNP Collaboration
Implementing Cisco IP Telephony & Video Part 1 (CIPTV1)
Implementing Cisco IP Telephony & Video Part 2 (CIPTV2)
Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)
Implementing Cisco Unified Communications Applications (CAPPS)
Contact Center
Contact Center Enterprise
Administering Cisco Unified Contact Center Enterprise v8.0 (AUCCE) Deploying Cisco Unified Contact Center Enterprise v8.0 (DUCCE) Cisco Unified Customer Voice Portal Implementation v8.0(CVPI) Deploying Cisco Unified Intelligence Center (DUIC) Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise (UEIME) Cisco CVP for Developers (CVPD) ** Unified Contact Center Enterprise v8 Ultimate Camp (UCCE8-uc)
Administering Cisco Unified Contact Center Enterprise Part1 v10.0 (AUCCE1)NEW Administering Cisco Unified Contact Center Enterprise Part2 v10.0 (AUCCE2)NEW Deploying Cisco Unified Contact Center Enterprise v10.0 (DUCCE)NEW ** Unified Contact Center Enterprise v10 Ultimate Camp (UCCE10-uc) NEWUCCE v8.0
UCCE v10.0
Conferencing
Telepresence
Implementing Cisco Video Network Devices, Part 2 (VIVND 2)
Implementing Cisco TelePresence Video Solutions Part 1 (VTVS1)
Implementing Cisco TelePresence Video Solutions Part 2 (VTVS2)
Implementing Express TelePresence Video Solutions (PAIETVS)
Implementing Advanced TelePresence Video Solutions Part 1 (PAIATVS1)
Implementing Advanced TelePresence Video Solutions Part 2 (PAIATVS2)
Implementing Cisco TelePresence Solutions (ITS)
Cisco TelePresence Support and Operations Training (TSOT)
Cisco TelePresence Installation and Configuration Training (TICT)
