Course Outlines

Module 1: Introduction to Cisco TelePresence

This module describes a Cisco TelePresence solution and the technology that makes it work

Lesson 1: Exploring the Cisco TelePresence Solution

• Define telepresence and the use of technology to immerse a participant in the experience
• Identify the limitations of traditional video communications
• Explain the original design attributes for Cisco TelePresence
• Describe the Cisco TelePresence endpoint design principles
• Describe the advantages of the Cisco TelePresence solution
• Discuss the vision for Cisco TelePresence and how it can help create a next–generation, rich-media network
• Discuss the high-level network requirements for Cisco TelePresence
• Provide a high-level overview of the NPA

Lesson 2: Exploring the Cisco TelePresence Environments

• List the components of the Cisco TelePresence solution and which role each component fulfills
• Identify the endpoints in the Cisco TelePresence portfolio and describe the level of experience that each model provides
• Discuss the wiring for the Cisco TelePresence generation 2 primary codec
• Describe the acoustic properties of the Cisco TelePresence room
• Describe the Cisco TelePresence illumination specifications
• Describe the Cisco TelePresence Auto Collaborate feature
• Describe the capabilities of the Cisco TelePresence Multipoint Switch
• List the capabilities of the Cisco TelePresence Recording Server
• Define the capabilities of Cisco TelePresence Manager
• Describe the Cisco TelePresence experience, as well as video and audio characteristics
• Define the Cisco TelePresence architecture for intercompany communications
• Discuss the purpose of the Cisco TelePresence Planning, Design, and Implementation Service

Lesson 3: Planning a Cisco TelePresence Room Design

• Discuss various questions you should ask when designing a Cisco TelePresence room
• Discuss the importance of corporate identity on a conference room and how Cisco TelePresence solutions provide the flexibility to incorporate corporate culture
• Discuss the importance of background aesthetics in creating a 3-D experience
• Describe Cisco TelePresence room design examples
• Discuss the effect that wall textures have on a Cisco TelePresence room
• List the approved background colors for a Cisco TelePresence room

Module 2: Cisco TelePresence Call Control

This module describes Cisco TelePresence endpoints and how to configure them

Lesson 1: Integrating Cisco TelePresence Endpoints with Cisco Unified Communications Manager

• Describe the complete end-to-end solution that the Cisco TelePresence solution provides
• Describe the Cisco TelePresence codec
• Configure and troubleshoot the Cisco TelePresence codec
• Describe Cisco Unified Communications Manager
• Describe the registration process between the codec and Cisco Unified Communications Manager
• Describe the Cisco Unified Communications Manager configuration that is needed to support the Cisco TelePresence system
• Describe the Cisco Unified IP Phone 797xG
• Describe Cisco TelePresence CAC considerations
• Troubleshoot Cisco TelePresence system issues

Lesson 2: Examining the Cisco TelePresence User Interface

• Describe the Cisco Unified IP Phone that the Cisco TelePresence system uses
• Describe the One-Button-to-Push features of the Cisco Unified IP Phone
• Conference an audio-only call into a Cisco TelePresence session
• Describe the multiple audio and video call support features
• Describe the meeting control options
• Control the document camera from the IP phone
• Describe the Cisco Auto Collaborate Presentation Privacy alert
• Describe the Cisco TelePresence in-call icons
• Describe the user interface on phone alerts, status, and messages

Module 3: Cisco TelePresence Network Architecture

This module describes the Cisco TelePresence network architecture

Lesson 1: Deploying a Cisco TelePresence Network

• Describe the functionality of multiplexing RTP video and audio streams with the Cisco TelePresence codec
• Describe the various Cisco TelePresence deployment models
• Configure Cisco devices for use with Cisco TelePresence

Lesson 2: Shaping and Policing

• Describe recommendations for provisioning a network with Cisco TelePresence
• Describe bursty traffic in the network
• Describe traffic policing and shaping of network traffic
• Describe traffic characteristics for Cisco TelePresence
• Provision for bursts in the network

Lesson 3: Setting a QoS Policy

• Explain the effect that latency, jitter, and loss have on Cisco TelePresence
• Describe the various IP packet classification and marking methods
• Describe the Cisco Catalyst queuing model for Telepresence traffic
• Provide an overview of campus QoS policies

Lesson 4: Designing WAN and Branch QoS Policies

• Describe the difference between a converged network and an overlay WAN network
• Provide an overview of the WAN and branch QoS polices
• Describe considerations and recommendations for LLQ and CBWFQ
• Describe the various WAN edge models
• Provide an overview of MPLS VPN policies
• Provide an overview of subline rate issues
• Describe the Cisco Certified TelePresence Connection program for service providers

Lesson 5: Understanding the NPA

• Describe the NPA process
• Describe the tools that are used to perform an NPA
• Use the VSAA to collect network statistics
• Describe the Cisco TelePresence Manager PreQualification Assistant 1.5

Lesson 6: Using the VSAA

• Describe the VSAA
• Configure VSAA bootable flash drives
• Configure VSAAs, run tests on the network, collect the data and upload the results to the Cisco Partner portal

Module 4: Cisco TelePresence Extended System Features

This module describes the extended features of Cisco TelePresence

Lesson 1: Understanding the Cisco TelePresence Multipoint Switch

• Provide an overview of the Cisco TelePresence Multipoint Switch
• Discuss the conference features available for Cisco TelePresence Multipoint Switch conferences
• Discuss the bandwidth requirements for the Cisco TelePresence Multipoint Switch
• Discuss the rationale for centrally deploying the Cisco TelePresence Multipoint Switch server
• Discuss the process for room switching with Cisco TelePresence systems
• Discuss the process for speaker switching with Cisco TelePresence systems
• Discuss the Cisco TelePresence Multipoint Switch meeting types
• Troubleshoot different Cisco TelePresence Multipoint Switch meeting types

Lesson 2: Understanding the Cisco TelePresence Multipoint Switch

• Provide an overview of the Cisco TelePresence Manager features and specifications
• Review the initial server configuration settings for Cisco TelePresence Manager
• Describe how Cisco TelePresence Manager integrates with Cisco Unified Communications Manager
• Discuss how Cisco TelePresence Manager integrates with Cisco TelePresence Systems
• Discuss how Cisco TelePresence Manager integrates with LDAP and Microsoft Exchange
• Discuss the requirements for Microsoft Exchange integrations with forms-based authentication
• Discuss how Cisco TelePresence Manager integrates with Lotus Domino
• Discuss and configure the Cisco TelePresence Manager integration with Cisco TelePresence Multipoint Switch
• Discuss the management and troubleshooting of Cisco TelePresence scheduled meetings
• Demonstrate the scheduling of a Cisco TelePresence meeting
• Troubleshoot Cisco TelePresence Manager

Lesson 3: Exploring One-Button-to-Push Without Cisco TelePresence Manager

• Discuss reasons for not deploying Cisco TelePresence Manager
• List the features that you lose without Cisco TelePresence Manager and the options on the Cisco TelePresence User Interface that you can use instead of One-Button-to-Push
• Discuss how to schedule a Cisco TelePresence meeting without Cisco TelePresence Manager

Lesson 4: Examining Cisco TelePresence Interoperability

• Provide an overview of Cisco TelePresence interoperability, list the features of Cisco TelePresence interoperability, and identify the benefits and caveats of interoperability with Cisco TelePresence
• Discuss Cisco TelePresence interoperability integrations
• Describe the design of a dial plan when you are implementing a Cisco Unified Conferencing MCU
• Discuss call setup during a Cisco TelePresence interoperability call
• Connect to the console of the Cisco Unified Videoconferencing 3500 Series MCU
• Demonstrate how to access the Cisco Unified Videoconferencing web administration page
• Demonstrate how to configure the Cisco Unified Videoconferencing 3500 Series MCU

Lesson 5: Working with the Cisco TelePresence Recording Server

• Provide an overview of the Cisco TelePresence Recording Server and its features
• List the Cisco TelePresence Recording Server specifications
• Demonstrate the integration of LDAP with Cisco TelePresence Recording Server
• Use the Cisco TelePresence Recording Server to record, review, and distribute content
• Discuss the benefits of integrating the Cisco TelePresence Recording Server with the Cisco MXE 3000 Media Experience Engine for video postproduction

Lesson 6: Examining Intercompany Communications

• Provide an overview of intercompany communication
• Describe the process that enables intercompany communication
• Discuss the use of ENUM as a tool for mapping directory numbers to an IP address and discuss options for external dial plans
• Describe the functionality that the Cisco Unified Border Element provides
• Discuss the SIP signaling negation process when using an SBC
• Discuss the SIP signaling negation process when using a Cisco ASA 5500 Series Adaptive Security Appliance
• Discuss RTP media flow through an SBC
• Discuss the RTP signaling negation process when using a Cisco ASA 5500 Series Adaptive Security Appliance
• Describe how service providers can enable hosted solutions

Lesson 7: Examining Cisco TelePresence Security

• Describe the security features of Cisco TelePresence in Cisco Unified Communications Manager
• Configure the security profile for Cisco TelePresence in Cisco Unified Communications Manager
• Configure PKI-based security features in Cisco Unified Communications Manager

Labs:

• Cisco TelePresence Demonstration to EBC (Optional)
• Assembling the Endpoint
• Registering the Cisco TelePresence Endpoint
• Completing a Cisco TelePresence Call Between Two Endpoints
• Performing an NPA Using VSAA
• Performing an NPA Using IP SLA
• Configuring the Cisco TelePresence Multipoint Switch
• Using the Cisco TelePresence Manager Prequalification Tool
• Configuring Cisco TelePresence Manager, Cisco Unified Communications Manager, and Microsoft Exchange Service Account
• Adding Users to Exchange
• Configuring Scheduled Meetings
• Enabling Cisco Unified Video Advantage
• Configuring the Cisco Unified Videoconferencing MCU with SIP
• Configuring the Cisco TelePresence Recording Server